Política de reembolso
Refund & Return Policy
Last updated: 23/04/2026
---
### 1. Overview
Thank you for shopping with us. This Refund & Return Policy outlines the conditions under which refunds and returns may be granted.
Due to the nature of our business, which primarily involves digital products and affiliate offers, specific rules apply.
---
### 2. Digital Products (Non-Tangible Items)
Most of the products sold in our store are digital downloads or online access products.
- All sales of digital products are generally final and non-refundable.
- Once a product has been delivered or accessed, we cannot offer refunds, exchanges, or cancellations.
Exceptions may apply only if:
- The product was not delivered due to a technical issue on our end
- The file is corrupted or inaccessible and we are unable to provide a working replacement
If you experience any issues, please contact us within 7 days of purchase.
---
### 3. Affiliate Products
Some products are sold through affiliate partnerships and may redirect you to third-party websites.
- We do not process refunds for these products.
- Refunds, returns, and exchanges must be requested directly from the third-party seller.
- Each third-party provider has its own policies, which you should review before purchasing.
We are not responsible for:
- Refund decisions made by third-party vendors
- Product quality, delivery, or claims made on external websites
---
### 4. Physical Products (If Applicable)
In cases where physical products are offered through affiliate partners:
- Returns and refunds are handled entirely by the original supplier or merchant.
- You must follow their specific return procedures and timelines.
---
### 5. Duplicate or Accidental Purchases
If you accidentally purchase the same digital product more than once:
- Contact us within 48 hours of the purchase.
- We may, at our discretion, issue a refund for the duplicate transaction.
---
### 6. Chargebacks
Initiating a chargeback without contacting us first may result in:
- Suspension or restriction of access to our services
- Permanent ban from future purchases
We encourage you to contact us so we can resolve the issue quickly.
---
### 7. Contact Us
If you have any questions or need assistance with your order, please contact us:
Email: solacewolfmp4@gmail.com
---
By purchasing from our store, you agree to this Refund & Return Policy.